Welcome to Partnar Animal Health Canada!
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Shipping Information

PLEASE NOTE: Orders placed after 1 pm EST will be processed the next day and orders placed over the weekend or during a holiday, will not be placed until the next available business day.

To calculate the best shipping estimates, postal addresses will be securely sent to our shipping provider (Purolator).

Processing Time:

All orders require 1-3 business days of processing time to be picked, packed and prepared for shipping. Shipping time quoted in checkout does not include processing time.

Standard:

Standard shipping typically takes three to six business days. Please allow an additional 7 days for delivery to remote location.

The transit time begins the first full shipping day after the package leaves our warehouse. Click here for more information regarding our backorder policy.

In certain cases we'll combine items from multiple orders into a single package. However, we'll never charge you more for shipping than the amount that was originally quoted to you at the time you placed the order.

Express:

Express shipping takes two to four business days. Please allow an additional 2-5 days for delivery to remote location.

The transit time begins the first full shipping day after the package leaves our warehouse.

Large Orders/Orders requiring freight:

Estimates for packages over 150 lbs cannot be made. If your package weight exceeds 150 lbs, please contact us for shipping options.

Delivery Area’s:

Shipping is available for Canada only, for orders in the US, please shop our US Store. For International orders, please contact either through email, phone or fax. Or for more information about international orders, click here.

Free Shipping:

We offer free Standard Shipping on orders $750 or more, before tax. Some exclusions apply, contact us for details. Please note: If any items are on backorder, additional freight costs will be applied once the backorder has been shipped out.

Additional Shipping information:

  • No weekend delivery
  • All weight is in pounds (lbs.)
  • Cannot ship orders to PO Boxes.

All shipments sent out are “Signature required.” Please make arrangements to have someone available to sign for your shipment to ensure you package arrives on times. Our shipping carriers will make up to 3 attempts to deliver your package or leave a note that the items is available to pick up at the carriers depot.

Cold/Refrigerated Products:

All cold products/refrigerated products must be shipped Express.

  • Orders for cold products placed on Monday thru Wednesday will be shipped 2nd day.
  • Orders for cold products placed Thursday will be shipped overnight or held until Monday and shipped 2nd day.
  • Orders for cold products placed on Friday will be held and shipped out Monday to be shipped 2nd day.

Orders that combine cold products and regular products. Cold products will be shipped separately, going 2nd day and the remainder of the order will be shipped ground, unless other wised noted.